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ICT and multimedia communication
Modern PBX systems:
- cheaper than traditional PBXs
- system much more scalable than traditional PBXs
- easy setup
- call recording and voicemail
- Fax to e-mail
- SMS notification of events
- queuing, conference mode, switching and intercepting telephone calls
easy to redirect calls
- cheap calls over the Internet
Dedicated systems for small business:
- dedicated database for company data
- workflow system, documents on secure web page
- electronic system of orders
- electronic customer support
Telecommunication and informatic integration systems in the company:
Multimedia Communications
- Video conferencing systems
- Systems for digital television
- Live Internet broadcasts
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